01 Remote is now offering technical support services for virtual events, webinars and other online meetings to clients in the United States and Canada. As the business world continues to move to a virtual format due to the ongoing health challenges, virtual events have become a preferred option to build an audience, promote products and services, increase visibility and attract and convert business partners or customers. They are also used internally by large or multi-location organizations. Most online platforms have limited support services beyond their help sections, and many companies internal IT teams are already too busy with their day-to-day tasks. This is where we come, by providing a cost effective option to support your online meeting users before and during your events.
The advantages of hiring 01 Remote to support your virtual event include:
- No long term contract, you only pay by event
- Competitive pricing, starting from $99 + HST per event
- Access to a team of certified IT professionals knowledgeable in all major virtual event platforms
- Multi-Platform Support: Microsoft Teams, Zoom, Cisco Webex, Google Meet
- Suitable for online meetings, webinars, virtual conferences and hybrid events.
- Bilingual Support Agents (French & English)
- Technical assistance for the event organizer, speakers and sponsors
- 24/7 technical support through a branded support ticket system at your domain before the event, and live troubleshooting by livechat or within the platform during the meeting.
Prior to the event, we can also advise you in evaluating and selecting the most suitable platform, conduct network capability and speed testing and optimizing the registration process for your users. 01 Remote is dedicated in making sure that your online event runs as smoothly as possible, by taking a proactive approach and by providing quick resolution to technical issues raised by organizers and participants.
Whether you are a large business moving an exhibition to an online format, a solo entrepreneur organizing a webinar, or an event planner organizing events for your clients, 01 Remote can be your reliable partner to ensure that your online events are successful. Whether you are in Toronto, Montreal, Vancouver, Dallas, or elsewhere in Canada or the United States, we are available for help.
To discuss more or obtain a quote, please contact us.